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Help Centre
Get clear, step‑by‑step guidance
Find clear answers and step-by-step guidance for common questions about requirements, submissions and training. The Help Centre supports both hiring clients and contractors, helping you figure out what to do next and where to find the information you need.
When to use the Help Centre
Use the Help Centre when you need answers to common questions about requirements, submissions, training or general procedure.
Start here if you’re submitting documents, completing requirements or updating information and need clear step-by-step instructions.
If you’re second-guessing anything and want to double-check what needs to be submitted, approved or completed, start here.
If you still need help after checking the Help Centre, or your situation is urgent, complicated or account-specific, it’s time to contact our support team.
Whether you’re experiencing login issues, time-sensitive approvals, account access problems or submission errors, get direct support from us.
Choose the right starting point
Whether you have to manage or complete requirements for your work, you’ll find easy-to-follow guidance here to move forward.
Jump straight to the support section below that applies to you and land on the information you need right away.
Getting started with Veriforce
Learn the basics, set up your account and take the first steps to meeting your requirements.
Hiring client support
Get help managing requirements, reviewing contractor submissions and approving documentation.
Contractor support
Follow step-by-step instructions for submitting required training, certifications, licences, insurance and other compliance documents.
Sara Young
Mechanical Engineer
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