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Help Centre
Hiring client support
Get support for the hiring client responsibilities you handle.
Start here if you manage requirements, visibility and readiness
As a hiring client, you may need help with your day-to-day contractor and workforce compliance management.
Start here if you set requirements, review submissions, track contractor or workforce status, monitor worksite compliance, assign training or check readiness before work begins or continues.
Look through the support topics below to find the help you need and the next steps to take.
Explore your support options and next steps
Get support for the work you manage across SafeContractor, ComplyWorks, SafeLearning and SafeEmployee, from setting requirements and reviewing submissions to tracking compliance, training and worksite status.
Start here if you need help setting qualification criteria, reviewing submissions or understanding what contractors and workers are expected to complete. This can include documents, questionnaires, policy acknowledgements or assigned learning.
Start here if you need a clearer view of what’s complete, what still needs attention and how to track contractors and workers across sites or business units. This can include qualification status, workforce activity, compliance visibility or training progress.
Start here if your questions are about a site, project, role or work activity. Depending on the product you use, this can include site readiness, worksite compliance, assigned training, credential status or renewals that affect whether work can begin or continue.
When it’s time to get direct support
Reach out to us directly when the issue needs direct support—if, for example, it's about your account, a submission error, a technical problem or something that’s holding up work.
For you, this may mean the unclear status of a contractor, missing updates or a requirement, training record or worksite issue that needs a closer look.
Sara Young
Mechanical Engineer
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