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Help Centre

Getting started with Veriforce Canada

If you’re new to Veriforce Canada solutions, here’s where to begin your journey with us. Follow the simple steps below to get oriented and move through the process of getting up and running.

 

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Begin your Veriforce Canada journey here

This section walks you through what you may be asked to do, what kinds of information or training may be involved and what happens next.

Most new users are asked to confirm some combination of qualifications, documents, training or site-related requirements. That may include questionnaires, accreditations, insurance or certification records, onboarding or assigned learning, depending on your role and the product you use. 

Your starting point depends on your role. Hiring clients usually define, review or monitor requirements. Contractors and workers are more often asked to complete them. Requirements can also vary by client, site, project, region or type of work. 

That may include submitting documents, responding to questionnaires, completing site or safety onboarding, confirming workforce requirements or finishing required training before work begins or continues. In some cases, training may be delivered through Veriforce Canada or your organization’s own LMS.  

Training and onboarding are often part of getting ready for work. Depending on the role, site or client, they may be assigned to confirm site readiness, support compliance requirements or keep credentials up to date. Some organizations also use training catalogs, reporting and certificates to monitor completion and validity.  

Once you submit information or complete training, your status is typically reviewed, tracked or updated, so our specialists can verify what’s complete, what still needs attention and whether work can move forward.  

Use this page to get oriented first. Below, you’ll find support options that match your role, whether you’re a hiring client managing requirements or a contractor or worker completing them.  

Start with support that fits your role 

If you’re a first-time hiring client and contractor, you may be asked to work through requirements, submissions, onboarding or training. But your starting point depends on the responsibilities you need to fulfill. Hiring clients typically define, review or monitor requirements. Contractors usually complete them.

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Hiring client

If you’re setting requirements and tracking readiness

Choose this path if you’re responsible for defining contractor, workforce, site or training requirements, reviewing status and keeping work moving.  

Across Veriforce Canada products, hiring clients may manage compliance, orientations, workforce visibility or required learning, depending on the product and work.  

Get hiring client support
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Contractors

If you’re completing requirements before work begins

Choose this path if you’ve been asked to submit documents, respond to questionnaires, complete onboarding, confirm workforce details or finish required training.  

Depending on the client’s process, that may include maintaining accreditation, showing certifications, completing orientations or keeping credentials up to date for site access or future work.  

Get contractor support

When you need more specific support 

This page helps new users understand where to start, but it does not explain every task in detail. You may need more specific support when the steps you need to take depend on your role, work, client or site. 

  • You need step-by-step task instructions

    You may need step-by-step instructions for completing submissions, questionnaires, accreditation tasks, worksite compliance activities or assigned training. 

  • You need help with role-specific steps

    Depending on whether you’re a hiring client, contractor or worker, the tasks you need to handle can be different—from defining requirements and reviewing status to completing documents, onboarding or training.

  • You need help with client, site or product requirements

    Depending on the client, site, project, region or product you use, the requirements you need to complete may vary.  

     

    Certain workflows may be tied to qualification and accreditation, some to workforce and worksite compliance, and others to training delivery and credential tracking. These requirements are not covered here. 

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Find the help you need  

Select the option that best matches what you need.

FAQs

Browse quick answers to common questions about getting started, accessing your account and using our platforms.  

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